Technical Site Reliability Engineer lead


 

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!

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Summary:

The Devops/Deployment Engineers (DRE) team at Ariba (an SAP Company) is a highly motivated technical group
determined to triage, deploy, and build mission critical services with a passion for improving and maintaining
uptime. The primary responsibility of the DRE team is to ensure smooth deployment of applications, manage fault
tolerance across an enterprise cloud business and provide the necessary coverage to protect Ariba's Business
Commerce within the Cloud Operations organization. The successful candidate will possess the necessary
experience to have strong knowledge of Unix systems, networking protocols, desire to build the necessary tools
in order to accomplish the task at hand. The candidate must understand change management and methodologies
possess excellent verbal and written communication skills and be able to interact effectively with engineering and
other operations teams.


Primary Responsibilities:

Continuous delivery and configuration management of the Ariba Cloud products using variety of deployment
tools
Effectively and quickly respond to deployment requests, and provide overall technical support for the Ariba
product suite
Work closely with subject matter experts within various Engineering teams
Ensure user tickets and change requests are handled according to pre-defined SLA's for response time,
updates, and closure.
Develop and automate manual tasks to improve day-to-day activities and scalability of time-consuming
operations.
Manage complex deployment projects – such as setting up new sites, provide guidance and
recommendations to technical teams, and clearly communicate progress and issues encountered to
management teams.
Document standard operating procedures to effectively utilize ITIL best practices.
Experience with Application monitoring and Real user monitoring tools like Datadog, Dynatrace, Splunk
Experience in provisioning and managing Public cloud Environment, preferably GCP, AWS
Experience in Cloud provisioning tools, preferably Terraform
Experience in CI/CD and Devops tools like Jenkins, Artifactory, Docker, Vault
Basic knowledge in Kubernetes
Basic knowledge of Hana database administration

The team lead should have prior experience working within a public cloud environment while also helping to hire additional members in order to grow the team.


Minimum Qualifications:

Experience working in a 24 x 7 enterprise environment
Experience in provisioning and managing Public cloud Environment, preferably GCP
Experience in Cloud provisioning tools, preferably Terraform
Experience in CI/CD and devops tools like Jenkins, Artifactory, Docker, Vault
Triage and support system applications including but not limited to Apache, DNS, Sendmail, SSH, TCP/IP,
NFS and common Internet protocols.
Excellent knowledge of operating system internals, file system structures and machine architectures in a
Linux operating environment.
Basic knowledge of Hana database administration
Ability to write and maintain Perl/Python and Shell scripts to automate processes and enhance productivity.
Experienced working in a dynamic, fast-paced environment with well-developed practices and procedures.
Outstanding interpersonal, analytical, and communication skills
Must be reliable and dependable with ability to multi-task across various functions
BA/BS degree in MIS/CS or equivalent experience


We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.


We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.


EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 375880 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

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